How to transfer a Kinsta hosted website to a new company account

If you’ve ever worked with Surelutions, you already know we’re big fans of Kinsta. We use them for Surelutions and all our website Care Plan clients — nonprofits and small businesses alike. In addition to Kinsta's rock-solid reliability, security, and performance, they also make it surprisingly easy to transfer a website from one company account to another. No file downloads, no database exports, no downtime. It's just a quick administrative change.

If you're thinking about transferring your site between Kinsta accounts, here's how to make the transition quick and painless.

How to transfer a Kinsta hosted website to your own account

If your developer hosts your website on Kinsta, and you'd like to transfer it to your own account for in-house management or direct billing, here’s the process:

  1. Ask your developer to initiate the transfer.
    They simply need to click “Transfer Site” in the Kinsta dashboard.
  2. They will enter the transfer details.
    You’ll receive an email notification from Kinsta saying that a website transfer has been requested.
  3. Accept the transfer.
    Click the link, create your Kinsta account, and choose your hosting plan.
  4. That’s it!
    Your website stays up and running, along with all your files and settings just as they were — now under your own account.
Screenshot of the email you'll receive when a Kinsta account transfer has been initiated.

How to transfer your Kinsta site to Surelutions for hosting management and oversight

If your site is under your own Kinsta account, and you’d like to transfer over to Surelutions company account so our team can manage your hosting under our upgraded Partner Plan, that switch is easy, too.

  1. Go to your Kinsta Dashboard → Tools → Transfer Site.
  2. Enter our Company ID (we’ll send it to you).
  3. We’ll accept the transfer on our end.
  4. Cancel your old plan. (Tip: Kinsta sometimes offers prorated refunds — it's worth asking!)
  5. Done! Your site stays up and running, and is our team can now manage it through our agency account.
Screenshot of the Transfer Site tool on the Kinsta dashboard. Just click a button to initiate the account transfer.

The key difference: Switching between Kinsta accounts doesn't require a full migration

When you migrate a website from one web host to another — like from Network Solutions to Bluehost — it’s a process. You have to create a new installation, export all your files, migrate your database, update your DNS records, monitor propagation status, and hold your breath while everything transfers. You should then run tests and thoroughly check everything to make sure it fully moved over and is working properly.

What’s frustrating is that with most web hosts, even moving a site between two accounts within the same company requires that same full migration. You're still risking downtime, broken links, disruptions, and a lot of wasted time. All that just to have your account number change?

Kinsta's platform and interface is much more straightforward. When you move a site from one company account to another, you don't need to touch any databases or files, or change the nameserver. The website itself doesn't move at all. You initiate an account transfer, and it's just an account-level administrative change behind the scenes.

That means:

  • No importing, exporting, transferring, or stressing
  • No downtime or propagation delays
  • No broken links or missing images

Easier transfers mean more time for the good stuff

We’ve been building and managing WordPress sites for 15+ years, and have worked with just about every kind of web host. As a small business owner, I've tried to save a few bucks with cheap hosting for my own website, too. Before recommending anything to clients, we always test on ourselves first. Over the years, we've used GoDaddy, Bluehost, A2 Hosting, WP Engine, FlyWheel, Siteground, IONOS, Network Solutions, GreenGeeks, and plenty of others.

In 2021, we moved the Surelutions website to Kinsta after constant crashes with A2 Hosting, who had been our go-to for years. Tech support kept blaming resource limits, which didn't make sense since we had a mid-tier plan for our very small, low traffic website. The moment we switched to Kinsta, those mysterious issues vanished.

We've recommended Kinsta to our clients ever since, and the results have been immediate for them too. Better uptime, faster performance, easier upgrades, zero security issues, and far fewer tech headaches. In fact, in all these years hosting all our clients on Kinsta we've had exactly one outage — and that was a global incident outside of anyone's control.

We didn’t switch to Kinsta because of the easy account transfers. At the time, I didn't even know that was an option. But it turned out to be a big time-saver. Faster transfers and fewer problems mean we spend less time troubleshooting and chasing errors. Which means we have more time to spend on website design, development, and forward momentum.

Need help with web hosting support for your nonprofit?

Feel free to reach out to our team if you're considering switching to Kinsta, or would like to talk to us about managing your website design, maintenance, and growth. Our team can help with migrations, or you can work with Kinsta directly. Either way, we'd love to hear from you.

 

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Related

See Surelutions' Partner page on the Kinsta Agency Directory (external link)

Learn more about website maintenance and care plans

See our recommended web hosting and domain providers for nonprofits

 

 

 

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