Description
OPTION 1: Restore a Surelutions backup: $0-$199
- Active Care Plan clients: FREE
Depending on your website needs and your Care Plan level, we have daily or weekly backups for all Care Plan clients. We can quickly restore a backup if the need ever arises. Since we are taking care of your website all month long, the need to do this rarely occurs. - Inactive/Former Care Plan clients: $199
If you are a former Surelutions client who opted out of a Care Plan, we may still have a backup available of your website. Please contact us to discuss before making a payment for this service.
OPTION 2: Website Scan, Cleanup & Updates: $299-499
Site assessment fee: $100 (included in services below, or can be done ad hoc)
Clean site – Review, cleanup, software updates: $299
- Site assessment
- Full backup of site – core, themes, plugins, content and databases
- Site security scan – checks status, vulnerabilities, and web trust issue (blacklisting and domain warnings) on Google and other major providers
- Removing spam comments and turning off commenting (optional)
- Updating all WordPress core files, plugins and themes (where licenses are available)
- Reviewing users for secure passwords
- Review and/or install and set up security and backup tools
- Make full backup of clean site
Malware infected site – Review, cleanup, software updates: $499
- Site assessment
- Full backup of site – core, themes, plugins, content and databases
- Site security scan – checks status and web trust issue (blacklisting and domain warnings) on Google and other major providers
- Diagnostics and analysis of vulnerabilities and infected files
- Removing malware and cleaning up site
- Removing spam comments and turning off commenting (optional)
- Updating all WordPress core files, plugins and themes (where licenses are available)
- Updating WP, web hosting, DB, and FTP usernames to be more secure
- Review and/or Install and set up security and backup tools
- Site security re-scan to verify all issues have been resolved.
- Make full backup of clean site
NOTE: If your site is not restorable with our available tools, we will refund your fee and make a recommendation for a 3rd party security company to contact.
Ongoing Website TLC
Don’t want to deal with this again? Sign up for a Surelutions Care Plan and we will provide ongoing care to keep your site safe, secure, updated, and backed up. Learn more: surelutions.com/careplan
Want to learn more about website security? We recommend this infographic and blog post from iThemes to give you an overview on keeping your WordPress site safe: Top 5 WordPress Security Vulnerabilities
