Your Client Care Plan (Protect Plus) monthly package includes:
Advanced Feature Support
- For websites with WooCommerce, advanced calendars, memberships, and other more complex features and integrations
Security, Backups, and Software Updates
- WordPress security setup and monitoring
- Regularly scheduled backups w/ restoration
- Core, theme, and plugin updates
- Tech support for security issues
- License renewal for select premium plugins*
- 30 minutes support time for requests
- Discount on any additional support needed
- Online training videos (optional)
Reporting and Monitoring
- Monthly care report
NOTE: Please see the FAQ on our Care Plan page for more information on support time, site tune ups, and more.
* Surelutions has a developer license for select premium plugins which we are authorized to use on our clients’ websites. If purchased individually, these would add up to more than $500/year per website. If your website has specialized functionality, there may be additional premium plugins which require a separate annual renewal. Please note that WooCommerce add-ons, membership plugins, and premium calendar plugins are NOT included in your care plan. We will help you set those up under your own account, if needed.